vAudit records visual proof of order fulfillment for every ecommerce order from the moment packing begins. Each video is saved to its order ID as packing video proof. So you can confidently show that the right items went into the box and were packed with care.
Dedicated vAudit hardware for recording the order packing process at the packing station.
A desktop application that records packing videos using your webcam and laptop/desktop.
vAudit Forge manages the packing videos you record on your vAudit HD and Desk devices. It becomes an easy to access cloud platform that not only acts as a storage solution but also lets you generate video links for ease of sharing the video proof with your customers and manage devices, users, and deploy workflows remotely.
Multi-SKU orders are easy to verify, since the video shows the exact item that went into the box.
The recording shows each item in good condition before the box is sealed, this is a reliable record of item condition.
Personalized orders can be confirmed on video after delivery to increase customer satisfaction.
Send the packing video as a secure link, and customers get to see their order was packed with care.
Marketplace claims are easier to win when timestamped video and scan images are easily retrievable when needed.
Refund requests get sorted fast, and only valid claims are honoured. This protects your business revenue.
Share visual proof easily with your customers now.
Clients can open the video anytime and see for themselves that their packing standards were met, which builds trust.
Packing recordings make great training examples for item placement and packaging done right.
Marketplace packaging rules, like bagging and labeling requirements, show up clearly on the recording.
Show proof of your packing standards.
Visual proof of order fulfillment is a trusted photo or video record that shows an order was picked and packed with care, exactly as the customer ordered it. It gives sellers, warehouses and customers a proof of what went into the box.
Online shoppers don’t get to inspect an order before it ships, so a record of the packing step gives both sides a valid proof that they can rely on.
Over time, that adds up to more customer trust and more revenue kept, for small sellers and large operations alike.
There are a few common forms, and plenty of businesses get good results by combining them.
Genuine returns get approved faster, and the occasional unusual one gets a fair, evidence-based review.
Good visual proof is easy to tie to one order and easy for anyone outside the warehouse to follow.
Proof like this is what customers, marketplaces and payment providers tend to accept immediately and helps you support your responses.
