Order packing video capture is the process of recording an individual order while it is being packed, so the full packing activity is preserved on video before shipment. A useful order packing video recording shows the products going into the parcel, any inserts or accessories added, changes made during packing, and the finished box before it leaves the station. With vAudit, each recording stays with that specific packing session, giving the shipment a clear visual history from start to finish.
vAudit supports two recording options for order packing video capture. vAudit HD uses dedicated packing station camera for an overhead recording view, while vAudit Desk records through a desktop or laptop with a webcam. Videos recorded on HD and Desk move into vAudit Forge, where it is stored, indexed by order ID for easy search and retrieval when you need to verify a customer claim.
Dedicated vAudit hardware for recording the order packing process at the packing station.
A desktop application that records packing videos using your webcam and laptop/desktop.
vAudit Forge manages the packing videos you record on your vAudit HD and Desk devices. It becomes an easy to access cloud platform that not only acts as a storage solution but also lets you generate video links for ease of sharing the video proof with your customers and manage devices, users, and deploy workflows remotely.
Order packing video capture on vAudit follows your packer’s existing workflow. The packing recording begins and ends with the packer’s action so there is no additional steps to use vAudit.
Scan the order ID or trigger the recording based on an action performed on your OMS/WMS screen.
Show each item and open parcel clearly while the order is being packed.
Scan item barcodes to capture timestamped images and add timeline markers to the video.
Once the recording ends, vAudit links the recording with the order ID and stores it on vAudit Forge.
Barcode-trigger
Scan the order ID to start the packing session without handling camera controls.
OMS/WMS trigger
Let the packer’s action on an OMS/WMS screen determine the start and stop of the video.
Image Capture
Scan an item barcode during packing to save an image from that moment in the session.
Search by Order ID
Find the exact packing video for an order in seconds using the order ID
Share Video URL
Share the packing video as a link to your customers or marketplaces during disputes
SOC 2 certified cloud platform
vAudit Forge is a SOC 2 certified cloud platform with role-based access and activity logs. Your order packing video and additional images are stored with enterprise level security.
Order packing video captures the physical packing activity for an order at the pack station. The recording shows the products, the packing steps that follow, and the finished box before it moves on.
For a multi-item order, the video should give enough context to follow how the pack came together. Small accessories, inserts, bundles, visible product condition, protective material, and any changes made before sealing all add to the usefulness of the video.
vAudit lets you capture order packing videos in two ways, namely with vAudit HD and vAudit Desk. Both of the products follow the same workflow:
With vAudit, a barcode scan or the packer’s action on an OMS/WMS screen starts and stop the session.
Order packing video capture should start before the first item enters the parcel and continue until the packing activity for that shipment is finished. Starting too late leaves the first part of the pack undocumented, while ending too early misses the final state of the box.
For most orders, the useful window includes the empty or open parcel, the items as they are packed, any inserts or accessories, changes made before closing, and final box.
Order packing video captures the exact packing moment of an order while general warehouse CCTV cameras record the entirety of the warehouse, rendering the footage less useful than vAudit packing video.
CCTV often shows several stations from a distance and stores continuous footage. Packing video focuses on the work surface where the items and box are visible. When a shipment is reviewed later, the vAudit packing video proof gives a closer account of the actual pack instead of requiring someone to reconstruct the event from broad surveillance footage.
Order packing video should capture each addition to a multi-item or customized order visible as it is packed. These packs often include more than the main product, so the recording needs enough space and detail to show small components as they go in the box.
For these orders, pay attention to:
vAudit records the crucial moment of an item going inside a parcel on record, giving each shipment a visual history of how it was packed before it ships. See how vAudit fits into your current packing flow and how easy it is to integrate it in your fulfillment operations.
