The vAudit packing station camera is a dedicated warehouse packing recording system that records every order as a timestamped video and saves each video under its order ID. It helps you answer order questions and make informed refund decisions based on video proof.
Dedicated vAudit hardware for recording the order packing process at the packing station.
A desktop application that records packing videos using your webcam and laptop/desktop.
vAudit Forge manages the packing videos you record on your vAudit HD and Desk devices. It becomes an easy to access cloud platform that not only acts as a storage solution but also lets you generate video links for ease of sharing the video proof with your customers and manage devices, users, and deploy workflows remotely.
Scan the order barcode or open the order on screen to start a clear recording.
Pack the way you always do. vAudit records quietly in the background.
Keep everything clearly in frame: the items, the packing materials, any swaps you make, and the sealed box.
Scan the order ID again, or mark the order complete in your OMS, to end the recording.
When a question comes up later, search the order ID in vAudit Forge to watch or share the clip.
Video Triggers
Start a recording from a barcode scan or an OMS, WMS, or ERP screen action.
Image Capture
Capture a timestamped image for each item scan so reviewers see which product was handled.
Timeline Markers
Use timeline markers on video to jump to a specific part of the packing video.
Cloud Storage
Store vAudit HD or Desk videos on cloud, then search and retrieve instantly from cloud.
Shareable Links
Share an order-specific video URL with a customer or marketplace for review.
SOC 2 certified cloud platform
vAudit Forge is a SOC 2 certified cloud platform with role-based access and activity logs. Your order packing video and additional images are stored with enterprise level security.
A regular security camera can record useful, clear footage over a packing bench. The biggest benefit of a dedicated camera comes from how the video is organized. A security camera records continuously and sorts footage by time, which is great for security purposes.
A dedicated packing camera links each recording to an order scan, so every clip is easy to find by order ID in seconds.
A single packing station camera can be recording the same day. Setup comes down to three quick jobs: mounting the camera above the bench, framing the view so the whole packing surface fits.
Connecting an ecommerce platform or order system can come later, since scan-based recording works on its own. A short test with a handful of orders is a good way to confirm whether the recording workflow suits your process before rolling the setup out to more benches.
The best way to share packing station camera footage with a customer is a link that opens in any browser. A link loads quickly on a phone, keeps the original video safe in your system, and can expire after a set duration.
A short, friendly message adds more context to your video while you attach the link inside an email or in a support chat. You can also add a timestamped photo for customers who prefer images or need detailed close up of a certain item.
