Schedule a Demo

Video Recorder At Packstation

Validate Every Return With Video Proof

vAudit captures unpacking footage directly at the return station. CX, finance, and returns teams get timestamped, RMA ID-linked video of what was actually sent back so they can review claims with proof, not assumptions.

Approve only genuine returns with video-backed refund validation.
Book a Demo
Packout before the pickup

For Teams Stuck in the Refund Approval Crossfire

vAudit gives finance, CX, QA, and returns teams the visibility they need. With a video recorder at packstation, you can validate returns quickly, prevent false refunds, and protect margins.

Finance Teams
Pain
Fraudulent returns cut into margins and slow audits.
Benefit:
Video proof reduces false refunds and accelerates approvals.
CX Teams
Pain
Return claims pile up, delaying fair ticket resolutions.
Benefit:
Unpacking footage shortens resolution time and builds trust.
QA Specialist
Pain
SOP violations go unnoticed until repeat errors surface.
Benefit:
Real footage enables faster coaching and process fixes.

No Packstation Video Means Slow, Risky Refunds

Without a video recorder at packstation, every return is a risk. Refunds are delayed, disputes pile up, and teams operate on guesswork instead of proof.

Video Capture At Order Fulfillment
No video proof to confirm return condition
Refunds approved or denied on guesswork
Disputes trigger time-consuming manual reviews
Fraudulent returns slip through unnoticed
Without verified return footage, finance risks approving false refunds, valid claims stall, and margins erode under preventable loss.
Stop guessing. Verify every return with pack footage.
Book a demo

Verify Returns Instantly. Approve Refunds Confidently.

Search by RMA to watch the exact return unpacking video
Approve or deny refunds using clear, visual proof
Share unpacking clips with CX to resolve disputes faster
Audit return condition and coach staff with real footage
With the vAudit video recorder at packstation, link every return to its unpacking footage. Finance, CX, and QA teams can verify condition, approve refunds, and close disputes in minutes.
packing verification

Stop Approving Refunds Without Verified Return Footage

Traditional photos and checklists leave gaps in return verification. With the vAudit video recorder at your packstation, capture unpacking footage, link it to RMAs, and give finance, CX, and QA teams instant visual proof for refund approvals.

  • Without vAudit
  • Manual photos and paper logs prone to human error
  • Subjective notes with no continuous visual record
  • Refunds approved or denied without solid evidence
  • No direct link between return and refund decision
  • With vAudit
  • Continuous, tamper-proof video of unpacking returns
  • Timestamped footage tied to RMA for instant retrieval
  • Clear visual proof supports every refund decision
  • Audit-ready logs that boost trust and dispute defense

Features That Make Refund Validation Reliable

With vAudit video recorder at the packstation, capture every return from the moment it’s opened. Linked footage makes it simple to confirm item condition, trace return patterns, and resolve refund requests.

RMA-Linked Video Capture

Automatically records return unpacking and links footage to each RMA.

Timestamped Footage Playback

Skip straight to box opening or item inspection.

Clip Export & Sharing

Share video proof with stakeholders or customers securely.

Return Condition Logs

Annotate footage with condition tags and notes for audit trails.

Order Packing verification

How Does Video-Backed Returns Fit Into Your Refund Process?

Most refund delays start at the unpacking station, where return condition is debated instead of documented. vAudit video recorder at the packstation captures every return automatically, removing guesswork and giving Finance, CX, and QA a clear, step‑by‑step trail from arrival to approval.

vAudit Packing Station Camera

Return Arrival & Scan

Item is scanned at the unpacking station, triggering recording.

Video Capture & Tagging

Footage is captured automatically and tagged by RMA and timestamp.

Refund Approval or Denial

Verified footage enables accurate, faster refund decisions.

Audit & Compliance

Videos and logs are stored for dispute defense and SLA audits.

See how video transforms your returns and refund workflow.
Book a demo

The Metrics That Prove Faster, Smarter Refund Decisions

By adding vAudit video recorder at the packstation, teams cut fraud, speed up approvals, and expand QA oversight. Refund validation moves from slow and subjective to data‑driven and audit‑ready.

  • 50%
Drop in fraudulent refunds
  • 60%
Faster refund approval cycle
  • 3x
Quicker dispute resolution
  • 5x
Increase in weekly QA return audits

Who Benefits Most From vAudit Video Recorder At The Packstation

vAudit delivers the highest ROI for return‑heavy operations where manual unpacking and refund approvals demand clear, RMA‑linked video evidence from the packstation.

You’re a Great Fit If You…
  • You process 500+ returns daily with manual unpacking
  • Finance or CX teams frequently handle refund disputes
  • Refund fraud or chargebacks have impacted your margins
  • Current process relies on photos or subjective checklists
  • You want faster refund approvals backed by video proof
vAudit May Not Be Right If…
  • You process fewer than 200 returns per day
  • All returns are fully automated with no manual unpacking
  • Your policies prohibit any cameras in return areas
  • Refunds are issued without physical unpacking checks
Unsure if vAudit fits your returns process? We can confirm in minutes.
Talk To Us

What Teams Say Before They Try vAudit And What Changes After

Adopting a new step in your returns process comes with questions. Here’s how operations, finance, IT, legal, and QA teams get clarity on using the vAudit video recorder at the packstation.

  • Returns Ops
“We already use photos and checklists.”
Reframe: Photos are subjective and often miss critical moments.
Result: Continuous, tamperproof video captures the full unpacking.
  • IT / Finance
“Do we need system integration to link videos to RMAs?”
Reframe: No. Tag by RMA, timestamp, or station in standalone mode.
Result: Refunds validated quickly, integration optional for scaling.
  • Finance Lead
“Will this slow down refund approvals?”
Reframe: It removes manual reviews by showing instant return footage.
Result: Faster, accurate approvals with fewer disputes.

Enterprise-Grade Security for Subscription Box Video Proof

Clear policies, smart safeguards, and built-in controls keep your team protected. Everything is private, secure, and ready for audits from day one.

  • Privacy & Consent

Footage is recorded solely for internal use, never shared publicly without customer permission. This approach preserves trust and meets key privacy standards.

  • Role-Based Access Control
Only authorized roles can access footage, with every view and action logged. This keeps sensitive data protected and ensures audit-ready compliance.
  • Data Retention & Compliance
Retention settings are flexible and aligned with your legal needs. SOC 2 compliance ensures you’re always prepared for audits and risk reviews.
  • Encryption & Secure Sharing
All footage is encrypted in transit and at rest. Shared clips include watermarks and expiry settings to prevent misuse or unauthorized access.

SOC 2 Compliant Infrastructure

Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.

This isn’t passive surveillance. It’s purpose-built proof.

Your First 30 Days of VideoBacked Refund Validation

With vAudit video recorder at the packstation, teams see impact fast. From the first recorded return to measurable fraud reduction, your refund workflow becomes faster, clearer, and easier to audit.
Week 1
  • Setup & First Captures
  • Install cameras at return stations and start capturing unpacking sessions linked to RMAs. No IT setup required.
Week 2 - 3
  • Disputes Resolved with Video
  • Finance and CX teams use recorded footage to approve or deny refund requests, replacing manual guesswork with clear return evidence.
Week 4
  • ROI & Operational Insights
  • Track faster approval times, fewer disputes, and lower fraud. QA teams leverage video trends for coaching and process improvement.

Got Questions? We’ve Got Answers

Can we start without integrating with our existing systems?
Yes, you can start standalone with manual tagging and video review—no IT required.
Installing the vAudit video recorder at the packstation takes under a day. You’ll start capturing return footage immediately.
Search by RMA, timestamp, or return station. vAudit automatically links videos to each return for quick, accurate retrieval.
Yes. All footage is encrypted, rolebased, and stored on SOC 2compliant infrastructure with audit logs for full traceability.
Footage focuses only on products during unpacking events. No customer or employee surveillance occurs outside of returns validation.
No. vAudit speeds approvals by removing manual checks and providing clear return evidence to Finance and CX teams.

Approve Returns with Confidence. See It in Action

Get immediate proof, reduce refund fraud, and protect your margins. Trusted by top brands and 3PLs.

"With just an internet connection and about an hour of setup, vAudit started auditing every packed order by ID right away. We saw measurable gains in fraud protection, warehouse control, and overall operational quality."
Tytus Wilson
Tytus WilsonDirector of Supply Chain Analytics
IQ Pack

Explore More Use-Cases That Deliver Fast ROI

Not every fulfillment challenge is about refunds. Discover how vAudit fits across QA, compliance, CX, and escalations. Starting From Day 1.

  • Refund Eligibility
Decide refunds with verified order footage
Check Refund Eligibility
  • Auto-Linked Returns Video
Attach pack video to return forms automatically
Auto-attach Videos
  • Order Packing Verification
Confirm what was packed in multi-box shipments
Check Boxes