Record Packaging

Record Packaging Videos And See What Scanners Miss.

vAudit captures the full packing process and links the video to the order ID. When scanners miss an item but the packer includes it, you have no system record. vAudit gives CX, finance, and ops teams visual proof to confirm what was packed and settle disputes where scan logs fall short.

Validate packed items that never scanned and protect revenue from chargebacks.

Made for the Teams Who Get Blamed When Scans Fail

Each of these teams owns a part of the “scan = shipped” assumption. vAudit ensures they record packaging footage to prove it or fix it fast.

QA Leads

Validate scan-to-pack SOP adherence at scale

Pain

CX Ops

Resolve post-purchase complaints with confidence

3PL Ops Managers

Catch process gaps before brands do

When a Missed Scan Becomes a Refund And No One Records Packaging

Every week, orders go out with items that never registered as scanned. The scanners beeped for three SKUs, but four items were packed. CX hears about it first. Finance takes the hit. QA can’t prove anything.

Refund approved with no scanner error found.

Audit fails because item wasn’t tracked.

Customer gets credit. Team gets blamed.

Stop paying for packing blind spots

Catch Every Unscanned Item Before It Leaves the Floor

With vAudit, you can spot when an item was packed but never scanned. Visually, instantly, and without digging through logs.

This unlocks:

Audit-proof refund claims

CX trust during disputes

Training and process fix visibility

Whether it’s a $20 item or a $200 miss, you’ll know exactly what happened.

vAudit Doesn’t Just Record Packaging. It’s Real Audit Power.

Most operations rely on scanners and hope they don’t fail. Or review footage manually after refunds hit. vAudit flips that by combining video + scan log validation into a single, QA-friendly view.

Features That Power Scan Compliance Confidence

Every refund, chargeback, and error review can be backed by these critical features:

Smart Scan Match

Instantly detects when the number of scans ≠ number of packed items.

Time-Linked Video Review

Jump to exact moment when a scan was missed or skipped.

QA Tagging Panel

Let reviewers flag, annotate, and export proof directly from the video.

Export for Refund/Legal Use

Download footage clips to respond to CX tickets, finance audits, or processor disputes.

From Missed Scans to Margin Protection On Autopilot

Whether used daily or for exception cases, vAudit turns post-fact errors into proactive wins. It fits naturally into your fulfillment QA or refund review flow:

Order Packed

Scanner logs 3 scans

vAudit video shows 4 items packed

QA team is alerted, tags incident

Finance/CX uses footage to block refund or train packers

One missed scan = one refund. Stop the leak

Boost Your Scan-to-Pack Accuracy And Defensibility

Strengthen your scan-to-pack process with visual proof. vAudit helps teams catch missed items, pass audits with confidence, and resolve packing incidents in minutes, not hours.

Audit pass rate

Improvement in verified compliance

Minutes to validate inciden

Is This the Right Fit? Here’s When It’s Not.

vAudit is built for teams under pressure to prove what really left the warehouse. If refund fraud, high-value orders, or complex pack-outs are part of your reality, you’ll see value fast. But if disputes aren’t your problem, this might not be your solution.

You’ll see value fast if you…

vAudit isn’t a fit if…

Fit the profile? See vAudit in action.

Common Pushbacks And How Teams Overcome Them

Here’s what internal teams often say, and how champions handle it:

“Feels like more QA overhead.”

You only review flagged sessions. No extra work, just targeted visibility.

“Too narrow. It won’t show enough value.”

Each unscanned item saved = $20–$200. That stacks up fast and pays for itself quickly.

“Will this hold up in audits?”

Yes. Timestamped footage, role-based access, and logs make it fully defensible.

Audit-Grade Security. Designed for Ops + Finance.

Gain complete control over sensitive shipment footage with vAudit’s secure, audit-ready video platform. Designed for compliance, trusted in disputes.

All videos are time-stamped, encrypted, and access-controlled, ensuring audit trail integrity.

Only approved users can view or export packing footage.

QA and Finance get compliant records with playback, notes, and timestamps.

Share footage without exposing the full system

SOC 2 Compliant Infrastructure

Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.

This isn’t passive surveillance. It’s purpose-built proof.

What Happens in Your First 30 Days?

You don’t need months to see impact. In just four weeks, vAudit delivers visual, timestamped recording of the packing. Your team can use to resolve disputes, protect revenue, and build accountability, starting with your very first shipment.

Week 1

Camera setup + pack station footage review begins and you start recording the packaging

Week 2

Suspected orders get flagged manually by QA. Scan discrepancy pattern emerges.

Week 3

Export first video-backed audit report and Finance/QA uses clips in refund dispute defense.

Week 4

Identify 5+ scan misses worth $500–$2K and deliver your first ROI snapshot internally.

Quick Answers Before You Commit

Does this work without integration?

Yes. Just filter video by time/order ID and start spotting scan errors immediately.

Will it slow down QA or CX teams?

Nope. You only review flagged sessions. No need to comb through hours of footage.

What if our scanners already work well?

Perfect, this validates that. And flags the 1–2% your system misses.

Is the video trusted in audits or disputes?

Yes. Every clip is timestamped, role-access controlled, and exportable for compliance logs.

How fast can I prove ROI?

Most teams find unscanned items worth $500+ in their first 20 orders reviewed.

See What Your Scanners Might Be Missing

Unscanned items leak margin every day. In just one demo, we’ll show you a real packout error on video that your system didn’t catch.

"With just an internet connection and about an hour of setup, vAudit started auditing every packed order by ID right away. We saw measurable gains in fraud protection, warehouse control, and overall operational quality."

Explore More Use-Cases

Not every fulfillment challenge is about refunds. Discover how vAudit fits across QA, compliance, CX, and escalations. Starting From Day 1.

Trace errors to exact steps using packing footage

Confirm what was packed in multi-box shipments

Pair footage with weight logs to detect tampering