Every week, orders go out with items that never registered as scanned. The scanners beeped for three SKUs, but four items were packed. CX hears about it first. Finance takes the hit. QA can’t prove anything.
Stop paying for packing blind spots
Whether it’s a $20 item or a $200 miss, you’ll know exactly what happened.
Most operations rely on scanners and hope they don’t fail. Or review footage manually after refunds hit. vAudit flips that by combining video + scan log validation into a single, QA-friendly view.
Smart Scan Match
Instantly detects when the number of scans ≠ number of packed items.
Time-Linked Video Review
Jump to exact moment when a scan was missed or skipped.
QA Tagging Panel
Let reviewers flag, annotate, and export proof directly from the video.
Export for Refund/Legal Use
Download footage clips to respond to CX tickets, finance audits, or processor disputes.
Order Packed
Scanner logs 3 scans
vAudit video shows 4 items packed
QA team is alerted, tags incident
Finance/CX uses footage to block refund or train packers
vAudit is built for teams under pressure to prove what really left the warehouse. If refund fraud, high-value orders, or complex pack-outs are part of your reality, you’ll see value fast. But if disputes aren’t your problem, this might not be your solution.
Here’s what internal teams often say, and how champions handle it:
vAudit protects your footage, access, and workflows, so you can resolve claims with confidence and control.
SOC 2 Compliant Infrastructure
Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.
This isn’t passive surveillance. It’s purpose-built proof.
Not every fulfillment challenge is about refunds. Discover how vAudit fits across QA, compliance, CX, and escalations. Starting From Day 1.