You face a serious claim: a customer disputes their order, a retailer questions your compliance, or a chargeback looms. Yet when you try to defend yourself, there’s no clear, tamper-proof evidence.
Without indisputable video proof, every claim feels like a guessing game, exposing your brand to high legal risk, penalties, and reputational damage.
Time-Stamped Video Capture
Automatically records packing sessions with exact timestamps, creating clear, traceable evidence. This ensures video proof is irrefutable and stands up in legal reviews.
Audit Logs & Access Control
Every view, download, and share is tracked, with role-based permissions controlling access. This preserves chain of custody and supports strict data compliance.
Manual Tagging & Notes
Legal and CX teams can tag key moments and add comments directly to the footage. This makes it easy to navigate complex cases and retrieve critical context fast.
Standalone Dashboard Access
Access and retrieve video proof instantly without waiting for system integration. This enables fast, independent responses during urgent claims and disputes.
vAudit makes evidence collection effortless by connecting packing footage directly to order IDs. It helps legal and support teams access verified proof instantly, reduce manual effort in investigations, and close disputes faster with organized, traceable records.
Legal or CX flags an order involved in a dispute.
Case manager tags order ID in vAudit dashboard.
Timestamped packing footage auto-linked and retrieved instantly.
Clips, audit logs, and notes exported as secure evidence packages.
Evidence supports legal defense or chargeback rebuttal.
Need fast, order ID linked proof of pack?
vAudit’s packing station camera helps teams reduce dispute resolution time, lower refund losses, and improve overall process visibility and compliance by automating visual proof capture and linking it to each order.
Not every team needs vAudit, this checklist will show whether it’s a smart fit for your process, tools, and team structure.
When legal disputes hit, teams worry about proof, speed, and compliance. These are the concerns we hear from real legal and IT teams. See how vAudit packing station camera gives you fast and indisputable order ID linked proof of pack.
Clear policies, smart safeguards, and built-in controls keep your team protected. Everything is private, secure, and ready for audits from day one.
SOC 2 Compliant Infrastructure
Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.
This isn’t passive surveillance. It’s purpose-built proof.
Your first 30 days with vAudit will unlock clear milestones:
Legal and CX teams start retrieving clips for active disputes, resolving cases faster.
You’ve seen how vAudit transforms packing disputes into indisputable legal evidence. Now take the next step to protect your revenue and resolve claims faster.
Not every fulfillment challenge is about refunds. Discover how vAudit fits across QA, compliance, CX, and escalations. Starting From Day 1.