vAudit serves teams who wants to deliver experience and not just pack orders. From fulfillment teams ensuring flawless gift wrapping and personalization, to CX and marketing teams enhancing post-purchase delight with video sharing, this solution fits your premium, high-touch workflows.
Need proof that custom packaging, notes, and configurations are done right
Video verifies every step, reduces costly mistakes and escalations
When premium orders go wrong, the fallout hits fast. Refunds, lost trust, and wasted time stack up without hard proof. Teams scramble to fix problems they can’t clearly see.
Start capturing every pack.
vAudit empowers you to:
Most teams rely on scattered checks and customer claims, leaving gaps in proof and lost chances to build trust. vAudit flips this by turning every pack into verified, shareable evidence for VIP orders.
These features make order packing capture not just possible but personal, searchable, and secure. They turn careful packing into visible proof customers can trust and teams can control.
Comprehensive Video Capture
Records every step of white-glove packing like wrapping, notes, and inserts for full visual proof.
Order & VIP Tagging
Tags footage with order and VIP customer identifiers for precise retrieval and sharing.
Customer-Facing Video Links
Securely share packing videos in shipping notifications to enhance customer trust and satisfaction.
Secure Role-Based Access Controls
Restricts who can view, tag, or share videos, with audit logs to ensure compliance.
vAudit blends into your white-glove flow without slowing it down, right from capturing, tagging, and sharing order packing videos as part of the natural process, to your customer’s inbox.
Premium order flagged in your WMS or order management system.
Packer follows white-glove SOP while recorded on camera.
Video tagged with order ID and VIP customer details.
Footage stored and accessible in the vAudit dashboard.
CX or QA retrieves and reviews video when verifying claims or auditing quality.
Video shared with customers in shipping notifications to boost trust.
See white-glove packing captured live
When you capture white-glove packing on video, accuracy improves, refunds drop, and VIPs stay longer. These aren’t soft wins, they’re measurable gains your team will feel.
Not every operation needs vAudit. This checklist helps you quickly see if capturing white-glove packing on video will solve real problems in your flow.
Teams hesitate for good reasons. What if privacy gets tricky? What if packers feel watched? These are the questions that stop rollouts. Here’s how we solve them.
Clear policies, smart safeguards, and built-in controls keep your team protected. Everything is private, secure, and ready for audits from day one.
SOC 2 Compliant Infrastructure
Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.
This isn’t passive surveillance. It’s purpose-built proof.
The first month with vAudit isn’t about learning a new tool. It’s about seeing change happen fast. This is what real adoption looks like.
You now understand how vAudit verifies and shares premium, personalized packing to build trust and reduce refunds.
Not every fulfillment challenge is about refunds. Discover how vAudit fits across QA, compliance, CX, and escalations. Starting From Day 1.
