No more digging through notes or relying on secondhand info. With vAudit, your team has instant access to visual proof that speeds up every escalation.
Smart Clip Search
Find any packout session by order ID or timestamp in seconds.
One-Click Video Link Copy
Generate a secure, shareable link that works across helpdesk and email tools.
Secure Download & Export
Save a timestamped MP4 or frame to attach in formal reviews or legal claims.
Access Logging
Track who accessed which clip, when. Critical for audits and security teams.
Role-Based Access Control
Ensure only the right reviewers: QA, finance, or legal can view sensitive clips.
CX agent flags a suspicious claim
Searches vAudit and copies clip
Pastes clip into helpdesk ticket or escalation form
QA, finance, or legal clicks → reviews footage
Decision made → refund denied or approved based on proof
Stop escalation delays at the source. Add instant video proof.
Reframe: Only briefly. The video shows the full story. So fewer words, more clarity.
Reframe: One click. One paste. No back-and-forth. Cuts review time in half.
Reframe: Not at all. Agents can paste clip links into any system you already use.
Your video evidence is protected at every stage, ensuring legal compliance and operational peace of mind.
SOC 2 Compliant Infrastructure
Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.
vAudit delivers results fast. Within four weeks, teams streamline escalations, resolve claims faster, and reduce refund losses, often saving thousands in the first month.
Clients typically cut escalation time by 60% and block $10K+ in unnecessary refunds within the first month.
Not every fulfillment challenge is about refunds. Discover how vAudit fits across QA, compliance, CX, and escalations. Starting From Day 1.