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Order Packing Verification

Smart Order Packing Verification On Video

Timestamped video proof for every packed box. No more doubt, no more disputes.
For warehouse teams and CX leads who handle fulfillment, vAudit captures real-time packing footage, linked to the order ID. When questions arise, answers are just a click away.
Protect your brand and respond to packing disputes with video clarity.
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For Teams Who Need Fast Order Packing Verification

vAudit is built for teams who face daily packing disputes, blind refunds, and rising customer complaints. With instant order packing verification, you can confirm what was shipped, resolve disputes in seconds, and protect revenue without guesswork.
  • CX Leads
Pain
You refund tickets blindly because you can’t see what was packed.
Benefit
Search by Order ID and share packing clips to close tickets fast.
  • QA Teams
Pain
Errors are caught after shipment, leaving you coaching too late.
Benefit
Review real packing footage to prevent repeat mistakes.
  • Ops Managers
Pain
Refund costs and SLA penalties rise without clear accountability.
Benefit
Track disputes and KPIs with visual proof of every shipment.

You’re Still Guessing What Happened at the Pack Station

When disputes arise, your team is left with no proof. No timestamped footage, no order packing verification, just guesswork, blind refunds, and frustrated customers.
Video Capture At Order Fulfillment
CX can’t confirm if the item was packed
Ops spends hours hunting for missing proof
Packers get blamed without video evidence
QA can’t validate orders or catch repeat errors
Each dispute leads to wasted hours and team friction. Without verified packout footage, issues repeat and productivity suffers.
See every packout with verified order footage.
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See the Packing Moment. Verify The Order. Close The Claim.

Search by Order ID and watch the exact packout instantly
Share secure video proof to close disputes in seconds
Review fragile or high-risk SKUs for repeat packing errors
Clear refund escalations without cross-team delays
With vAudit, order packing verification becomes effortless. Support, QA, and Ops can search, watch, and resolve disputes before they escalate.
packing verification

The Smarter Way To Verify Every Packed Order

Traditional security cameras and manual spot checks can’t deliver fast, order-level accountability. vAudit transforms how teams verify, share, and resolve packing disputes.
  • Before vAudit
  • CCTV footage stored in long, unsearchable blocks
  • Slack threads to guess which packer handled the order
  • QA reacts only after a damage or refund claim
  • No way to verify a single box in real time
  • With vAudit
  • Instant, order-linked video for packing verification
  • Timestamped, searchable, and shareable clips
  • Role-based access with full audit logs
  • Real-time visibility at every pack station

Tools That Make Order Packing Verification Instant

vAudit gives your team the tools to verify any order in seconds. From instant video search to secure sharing, every feature is built to resolve disputes fast and keep packing operations accountable.

Order ID Search

Instantly pull the packing video linked to any order claim.

Timestamped Playback

Jump straight to the scan, pack, and seal moments. No scrubbing.

Role-Based Access Control

Assign CX, QA, and Ops the right access without exposing extra data.

Clip Sharing & Export

Share order packing verification clips via secure link or file.

vAudit Packing Station Camera

Where Does vAudit Fits Inside Your Order Packing Verification Flow?

vAudit doesn’t replace your workflow, it strengthens it. By embedding order packing verification at the moment of fulfillment, CX, QA, and Ops teams gain instant visibility without adding friction.
vAudit Packing Station Camera
Scan at Pack Station

Scanning the Order ID triggers vAudit to start recording automatically.

Packing Captured

Entire pack session is recorded, verified, and linked to the order.

Video Auto-Stored & Indexed

Footage is searchable by Order ID, timestamp, and station.

CX Flag Raised

A customer reports a missing or wrong item; agent enters the Order ID.

Footage Retrieved Instantly

Agent loads the exact clip and shares packing proof to close the ticket.

See how vAudit fits into your flow. No process changes required.
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The Metrics That Shift With Order Packing Verification

When vAudit adds order packing verification to your fulfillment flow, KPIs move fast. Accuracy rises, disputes fall, and support teams resolve tickets in minutes instead of hours.
  • 40%
Reduction in refund claims
  • 3x
Faster ticket resolution
  • 2.5x
More packs reviewed weekly
  • <1.5%
Error rate within 2 weeks

Who Gets the Most Value From Order Packing Verification?

vAudit is designed for high-volume fulfillment teams where manual packing, frequent disputes, and SLA pressure collide. If proving what left the box could save you time, money, and customer trust, you’re in the right place.
You’re a Good Fit If…
  • You ship 500+ orders/day with human packing steps
  • Your CX team manages missing item or refund claims
  • You’ve faced SLA penalties or repeated client escalations
  • You rely on Slack, email, or CCTV to confirm packing accuracy
vAudit May Not Be Right If…
  • You ship under 200 orders/day with low dispute volume
  • Your packout is fully automated with zero human touch
  • You cannot allow cameras or video-based verification
  • Your CX team never audits or validates packed orders
Still unsure? We can confirm fit in a 15-minute session.
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What Teams Say Before They Try vAudit And What Changes After

Every team has valid concerns before adopting order packing verification. Here’s how teams get clarity and confidence to move forward.
  • Finance / Exec
“We haven’t budgeted for this.”
Reframe: Refunds and SLA penalties cost more than vAudit
Result: Average payback achieved in under 30 days.
  • CX Lead
“It’s just one more tool for my team.”
Reframe: It replaces the hardest part, proving what was packed.
Result: Faster ticket handling and fewer escalations.
  • QA Manager
“We can’t review every pack manually.”
Reframe: Sample by order, SKU, or packer with instant search.
Result: 5x more coverage with 80% less manual effort.

Enterprise-Grade Security for Subscription Box Video Proof

Clear policies, smart safeguards, and built-in controls keep your team protected. Everything is private, secure, and ready for audits from day one.

  • Privacy & Consent

Footage is recorded solely for internal use, never shared publicly without customer permission. This approach preserves trust and meets key privacy standards.

  • Role-Based Access Control
Only authorized roles can access footage, with every view and action logged. This keeps sensitive data protected and ensures audit-ready compliance.
  • Data Retention & Compliance
Retention settings are flexible and aligned with your legal needs. SOC 2 compliance ensures you’re always prepared for audits and risk reviews.
  • Encryption & Secure Sharing
All footage is encrypted in transit and at rest. Shared clips include watermarks and expiry settings to prevent misuse or unauthorized access.

SOC 2 Compliant Infrastructure

Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.

This isn’t passive surveillance. It’s purpose-built proof.

Start Order Packing Verification in 30 Days

vAudit delivers visible results fast. Within a month, your team will resolve disputes with verified footage, improve packing accuracy, and see ROI. No complex integrations needed.
Week 1
  • Setup & First Capture
  • Install one camera, assign a pack station, and start capturing verified pack sessions—no IT or process changes required.
Week 2
  • First Dispute Closed With Proof
  • CX team retrieves footage by Order ID and resolves a missing-item claim with video verification instead of guesswork.
Week 3
  • QA Spot Checks & Team Adoption
  • QA leads review footage to spot SOP gaps, while Ops and CX teams gain confidence with real-time order verification.
Week 4
  • Measurable Impact & ROI
  • Refund claims drop, ticket handling accelerates, and your team uses packing footage to coach, defend, and document with confidence.

Your ROI starts with the very first video.

Got Questions? We’ve Got Answers

Do we need to integrate with our WMS or support platform to get started?

No. vAudit works in standalone mode. Record, tag, and retrieve packing videos via the dashboard—instant order packing verification without IT setup.

One smart camera and a scan trigger (manual or device-based). Install takes under an hour, and order packing verification is live on Day 1.
Search by Order ID, timestamp, or station. vAudit links recordings to fulfillment actions, so order packing verification takes seconds, not hours.
Footage is encrypted in transit and at rest. Access is role-based, logged, and SOC 2–aligned for secure order packing verification.

Yes. Customers see 30–40% fewer refund claims in the first month by using order packing verification to prove what shipped.

See the Refund. Watch the Pack. Close the Loop.

Resolve your first refund claim with order packing verification. No integration required. Trusted by 3PLs and DTC brands alike.
"With just an internet connection and about an hour of setup, vAudit started auditing every packed order by ID right away. We saw measurable gains in fraud protection, warehouse control, and overall operational quality."
Tytus Wilson
Tytus WilsonDirector of Supply Chain Analytics
IQ Pack
  • Resolve your first refund claim with video, not guesswork.
  • No integration required.
  • Trusted by 3PLs and DTC brands alike.

Explore More Use-Cases That Deliver Fast ROI

Not every fulfillment challenge is about refunds. Discover how vAudit fits across QA, compliance, CX, and escalations. Starting From Day 1.

  • Picker-Packer Handoff
Prove item transfer from picker to packer visually
Confirm Handoff
  • Dispute Resolution
Resolve complaints fast using order-linked footage
Resolve Claims
  • Partial Order Check
Confirm what was packed in multi-box shipments
Check Boxes