vAudit solves daily frustrations for the people who carry the weight of order packing verification, fulfillment accuracy, customer trust, and refund risk. If any of these sound like you, you’re in the right place.
You’ve heard it too many times:
Search any Order ID and instantly watch the exact moment it was packed. No back-and-forth. No guessing. No time wasted.
Support Rep
A missing item claim comes in. The rep enters the Order ID. The footage is shared in seconds.
QA Lead
Reviewing a fragile SKU promo. Errors repeat across orders. Clips are used for coaching.
Ops Manager
A refund escalation lands. Timestamped video clears it without needing to loop in three teams.
Most teams think they’ve solved packing visibility with CCTV or manual QA spot checks. But those systems weren’t built for order packing verification.
Order ID Search
Locate packing video instantly. CX resolves claims in seconds.
Timestamped Playback
Jump to scan or close moment, no scrubbing. Ideal for order packing verification and establish audit trails.
Role-Based Access Control
Give the right teams access without overexposing data.
Clip Sharing + Export
Send a packing video via URL or file to close tickets faster.
Pack Station Logs
Sort videos by user, time, and camera. Ops tracks performance.
vAudit doesn’t replace your process. It slides right into the moment things usually break. Here’s how it works inside your order packing verification flow:
Scan at Pack Station
Packer scans Order ID. This triggers vAudit to start recording.
Order Packing Captured On Video
Entire pack session is recorded, tagged, and linked to the order ID.
Video Auto-Stored & Indexed
vAudit syncs footage by timestamp and station. No manual review needed.
CX Flag Raised
A customer claims a missing item. Agent searches by Order ID.
Order ID Search
Locate packing video instantly. CX resolves claims in seconds.
Footage Retrieved Instantly
Exact video loads. Agent watches and shares proof to resolve the ticket.
QA or Ops Review (Optional)
Footage reused for SOP checks or training post-shift.
When vAudit is live at the pack station, the numbers shift fast. This isn’t a slow-burn benefit. These are direct, daily-impact KPIs your team feels within days.
We built vAudit for ops teams who want visual clarity and smart order packing verification. But we’re not for everyone. See which side you land on.
Explore how quickly vAudit delivers ROI with or without integrations.
We built vAudit for ops teams who want visual clarity and smart order packing verification. But we’re not for everyone. See which side you land on.
“We already have CCTV. Why add another video layer?”
Result: Faster dispute resolution, fewer manual reviews, no camera overhaul required.
Result: Average payback happens within 30 days. You’re bleeding more now than it costs to fix.
Result: Clear audit trails without privacy red flags.
Result: Less back-and-forth, faster ticket handling, fewer escalations.
Result: 5x more visibility with 80% less manual effort.
vAudit doesn’t just record, it protects your data. From refund disputes to legal claims, every log, clip, and action is encrypted, traceable, and access-controlled. You get visibility without risk.
SOC 2 Compliant Infrastructure
Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.
You don’t need six months to see the difference. Here’s what teams like yours unlock in the first month, with or without integrations.
Install a smart camera and start recording your first session—no IT required.
Drop in refund claims and escalations. Footage used for coaching.
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