Video Capturing System

Prove What Went Into Every Subscription Box

vAudit records the packing of each subscription box and links the video to the order ID. When customers report missing or incorrect items, CX and ops teams can instantly search by order ID, review footage, confirm what was packed, and resolve the issue with proof.

Protect your brand and respond to packing disputes with video clarity.

For Subscription Teams Delivering Trust In Every Box

vAudit video capturing system is designed for teams managing curated subscription boxes where every item counts. If you oversee fulfillment, quality assurance, or customer experience for subscription services, this solution speaks to your daily challenges.

Subscription Ops Manager

Handling complex boxes with varying SKUs and themes

Benefit:

Confirms full box contents visually to prevent costly errors

CX Support Lead

Lack of proof delays resolutions and frustrates customers

Benefit:

Retrieves packing videos quickly to close tickets faster

Quality Assurance Specialist

Manual checks miss errors and take time

Benefit:

Uses video evidence to verify packing quality and train teams

Subscription Brand Manager

Refunds and complaints harm subscriber trust and retention

Benefit:

Uses video proof to build confidence in subscription promises

Every Box Counts, But Mistakes Still Happen

Curated subscription boxes promise a unique experience, but what happens when an item is missing or misplaced?

Support teams face a flood of “item not received” tickets with no clear proof.

QA teams waste time on manual audits without reliable footage.

Fulfillment teams re-check and re-pack orders to calm frustrated customers.

Refunds are issued and loyalty drops due to lack of verified packing evidence.

Protect every curated box with proof your customers can see.

Visually Confirm Every Subscription Box, Every Time

With vAudit you can:

Record video of every subscription box packed under camera. No item-level tagging needed.

Tag each video with order or shipment ID for easy retrieval.

Provide CX and support teams with instant access to footage when disputes arise.

Use video proof to resolve missing item claims quickly and confidently.

No more guessing or paper logs, just visual confirmation that matches your curated promise.

Not Just Cameras. It’s Proof for Every Curated Box

vAudit is not just a video capturing system. It delivers proof. It’s built for subscription brands that need clarity, not just coverage.

The Features Powering Accurate Subscription Packing

These features are built to meet the precision subscription brands demand. From full-box capture to fast retrieval and secure access, every tool helps you pack and prove with confidence.

Full Box Video Capture

Records every box packed on camera to capture the entire contents visually.

Order-Linked Video Tagging

Tags videos with subscription order IDs for fast retrieval during disputes.

Searchable Dashboard

Filter by order number or date to quickly find the right packing footage.

Secure Role-Based Access

Control who can view, tag, or share videos to protect privacy and compliance.

How vAudit Fits Into Your Subscription Packing Workflow

vAudit fits seamlessly into your existing subscription workflow. From the moment a box is packed to the second a claim is raised, the proof is already captured, tagged, and ready to resolve disputes fast.

Subscription order received and curated with specific items.

Packer assembles the box under camera, recording the full pack session.

Video is tagged with order ID and timestamp.

Footage stored and linked in the dashboard for easy lookup.

CX or QA accesses footage during a missing item dispute or quality check.

Video clip shared to resolve customer claims quickly.

See how your team can record, tag, and retrieve packing proof

Sharper Packing Accuracy. Lower Refund Rates. Happier Subscribers.

Small improvements at the packing table lead to big gains across support, finance, and retention. These metrics show what’s possible when every order comes with visual proof.

Improvement in subscription fulfillment accuracy

Decrease in refund rates

Lower churn rates

Are You A Fit for This Use Case?

This isn’t for everyone. These checklists help you see if vAudit fits your flow, or if your current setup already gets the job done.

You’re a Great Fit If You…

Manage curated subscription boxes with varying SKUs
Experience frequent “missing item” customer complaints
Have a CX team that handles refund and dispute tickets
Require proof of packing accuracy for loyalty and brand trust
Operate at 500+ boxes shipped per day or more

This isn’t for you if you…

Your subscription boxes always contain identical, uncurated items
You fulfill less than 100 boxes per shipping day
Your support team rarely handles missing item complaints
Recording is restricted by privacy or compliance policies
You require full automation with no manual review

Ship curated boxes at scale? See if vAudit fits your flow.

Common Questions And How We Address Them

Different teams push back for different reasons and that’s totally fair. But once they see how vAudit actually fits their world, the story changes.

“We already double-check boxes manually.”

Reframe: Manual checks miss errors; vAudit provides indisputable video proof, reducing disputes and rework.

“How do we know which video matches which box?”

Reframe: Videos are tagged by order ID and packing time for easy retrieval, no confusion.

“Will this slow down our process?”

Reframe: No manual steps. Clip is auto-tagged and sent or queued.

“We worry about privacy and consent issues.”

Reframe: Video is for internal validation only; no public use without consent; fully compliant with SOC-2.

Enterprise-Grade Security for Subscription Box Video Proof

Clear policies, smart safeguards, and built-in controls keep your team protected. Everything is private, secure, and ready for audits from day one.

Footage is recorded solely for internal use, never shared publicly without customer permission. This approach preserves trust and meets key privacy standards.

Only authorized roles can access footage, with every view and action logged. This keeps sensitive data protected and ensures audit-ready compliance.

Retention settings are flexible and aligned with your legal needs. SOC 2 compliance ensures you’re always prepared for audits and risk reviews.

All footage is encrypted in transit and at rest. Shared clips include watermarks and expiry settings to prevent misuse or unauthorized access.

SOC 2 Compliant Infrastructure

Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.

This isn’t passive surveillance. It’s purpose-built proof.

See Results In Your First Month

The first month with vAudit isn’t about learning a new tool. It’s about seeing change happen fast. This is what real adoption looks like.

Week 1

Week 2 - 3

Week 4

Your ROI starts with the very first video.

Got Questions? We’ve Got Answers

Can we use vAudit without integrating with our subscription platform?

Yes, start standalone with manual tagging and video retrieval. Integration is optional.

How long does it take to set up?

Typically under one hour to install cameras and start recording.

How do we find the right footage for a customer claim?

Search by order number or timestamp in the dashboard for instant access.

Who can view the packing videos?

Role-based access ensures only authorized team members see footage.

Are packers recorded continuously?

No. Cameras record only during packing sessions to protect privacy.

Does vAudit reduce refund rates?

Yes, many customers see a 30–40% reduction in refund tickets.

How quickly can disputes be resolved?

Typically in under five minutes with video proof.

See Your Subscription Boxes Verified. Book a Demo Today

You’ve seen how vAudit video capturing system provides visual proof that every subscription box ships as promised.

"With just an internet connection and about an hour of setup, vAudit started auditing every packed order by ID right away. We saw measurable gains in fraud protection, warehouse control, and overall operational quality."

Explore More Use-Cases That Deliver Fast ROI

Not every fulfillment challenge is about refunds. Discover how vAudit fits across QA, compliance, CX, and escalations. Starting From Day 1.

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