Every week brings another CX complaint, another refund, another fire drill. The same mistakes keep happening, but no one can say why. Supervisors guess. QA checks forms. Still…
Stop Guessing. Start Seeing the Truth.
Smart Timestamp Search
Jump to the exact moment an error occurred, no scrolling through hours of footage.
Visual Error Tagging
Mark the cause in seconds like missed item, wrong SKU, tape failure and track patterns across shifts or sites.
Instant Clip Sharing
Send the incident clip to QA, training, or support with one click. No downloading required.
Root Cause Dashboard
See trends over time and track common issues, repeat offenders (by process, not person), and improvement velocity.
Error detected
CX logs a refund or QA flags a packing issue
Timestamp identified
QA notes when the order was packed
Footage pulled
vAudit retrieves the exact video window
Root cause tagged
Missed scan, wrong SKU, no void fill
Clip shared
Ops or Training gets immediate context
Action taken
Process fix or retraining implemented
Ready to simplify your error resolution loop?
SOC 2 Compliant Infrastructure
Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.