vAudit captures a separate, order ID linked video for every box packed in a multi-shipment order. When items are backordered or fulfilled in waves, CX and ops teams can pull video linked to each partial shipment, so they can confirm what went out, respond to missing item claims, and keep customers informed without confusion.
This isn’t for every warehouse. But if you’re handling staggered deliveries, backordered items, or complex B2B fulfillments, you’ve felt the pain of partials done wrong. vAudit brings order packing video capture for partials so support, QA, and logistics don’t get caught in the crossfire.
You’ve got 5 SKUs ready. Only 3 are in stock. The rest will follow next week. But when the client calls support asking, “What did you actually ship in this box?” You don’t have a clear answer.
With vAudit, you can:
Other tools track partials in theory, vAudit verifies them in reality. By linking video to each shipment segment, your team can instantly confirm what went out, resolve disputes faster, and rebuild trust with every response.
Partial shipments create room for confusion and lost trust. These purpose-built tools ensure every shipment leg is labeled, searchable, and provable, so your team can resolve issues with speed and confidence.
Partial Tagging Interface
Packers or CX teams can label video segments as P1, P2, and more, so there's never confusion about what shipped when.
Filterable Video Dashboard
Search footage by order ID, date, or custom tags like "Backorder P2" to find the right clip in seconds.
Exportable Visual Receipts
Generate shareable clips tied to partial shipments, giving clients clear, visual proof that ends disputes fast.
Access Controls By Role
Give Ops, CX, QA, and Legal the right level of access, ensuring secure visibility while keeping workflows efficient.
Know exactly what happened during each partial shipment, down to the item and moment. This is how vAudit fits into your workflow and delivers visual proof on demand.
Partial order is created in your WMS (P1, P2, etc.).
Packer scans or prints the partial label at the station.
Camera records the session, tagging it based on the segment ID or manual input.
Footage is linked to the order number and segment (e.g., Order #8710 – Partial P1).
CX, QA, or Account Managers access the video from the dashboard if there’s a claim or confusion.
Exported clip is shared with the client, closing the loop without escalation
Want to make partial shipments instantly verifiable?
vAudit delivers measurable impact where it matters most: accuracy, speed, and team efficiency. From reducing dispute time to increasing partial shipment precision, these results show how video proof transforms your post-shipment workflows.
vAudit is purpose-built for teams dealing with complex fulfillment. If your clients need clarity and your team needs proof, you’ll see value quickly. But if your workflow is simple, fully automated, or not dispute-prone, this might not be the right fit.
We’ve heard every pushback and we’ve built vAudit to answer them all.
vAudit protects your footage, access, and workflows, so you can resolve claims with confidence and control.
SOC 2 Compliant Infrastructure
Enterprise-grade security protocols, encryption, and compliance built for scale. Trusted by regulated industries and modern 3PLs.
This isn’t passive surveillance. It’s purpose-built proof.
In just 30 days, vAudit brings clarity to your partial shipment process. Your teams quickly align around proof, not assumptions. Expect faster resolutions, fewer escalations, and immediate time savings.
No. vAudit works in standalone mode. Record, tag, and retrieve packing videos via the dashboard—instant order packing verification without IT setup.
Yes. Customers see 30–40% fewer refund claims in the first month by using order packing verification to prove what shipped.
You’ve learned how vAudit visually verifies every partial shipment, making disputes a thing of the past.
Not every fulfillment challenge is about refunds. Discover how vAudit fits across QA, compliance, CX, and escalations. Starting From Day 1.
